{"id":1030853817,"sid":"648ea23a8d96","account_id":127250,"name":null,"cnam":null,"search":null,"referrer":null,"location":null,"source":"Google AdWords - HOA (Orange County)","source_id":626534,"source_sid":"TSOF6FC2D2594D22C52C7F22FA76C7AEAFAB04CFB6B2B3CB90A42E3C9E500A35E9B","tgid":3481997,"likelihood":null,"duration":0,"direction":"form","talk_time":0,"ring_time":0,"hold_time":0,"wait_time":0,"parent_id":null,"email":null,"street":null,"city":null,"state":null,"country":null,"postal_code":null,"called_at":"2020-10-14 12:02 PM -07:00","unix_time":1602702168,"tracking_number_id":877307,"tracking_number_sid":"TPNC3C4B23C348AEC2EE54EFD301979CD2E69EDB13D8CC47D0789E689FA196DB56B3E00B2504F5C92A6","tracking_number":"+19495061334","tracking_label":"HOA - Orange County","dial_status":"completed","is_new_caller":true,"indexed_at":1602702168.39266681671142578125,"inbound_rate_center":{"country":"US","prefix":"1","tollfree":false},"caller_number_split":["1","949","351","6775"],"contact_number":"+19493516775","excluded":false,"redacted":false,"tracking_number_format":"(949) 506-1334","caller_number_format":"(949) 351-6775","alternative_number":"9493516775","caller_number_complete":"+19493516775","caller_number_bare":"9493516775","tracking_number_bare":"9495061334","caller_number":"+19493516775","visitor":false,"call_path":[],"left_talk_time":0,"right_talk_time":0,"transfers":[],"call_status":"completed","status":"completed","spotted":[],"callbacks":[],"emails":[],"day":"Wednesday","month":"October","hour":"12PM","ga":{"cid":"127250.1030853817"},"tag_list":[],"notes":null,"latitude":null,"longitude":null,"extended_lookup_on":true,"form":{"number_to_call":"log-call-no-answer-4ab07548a536ad5a","customer_number_to_dial":"+19493516775","name":null,"email":"sandracoll_sb@yahoo.com","trackback_id":"5f8633dd0001f1121509ae9b","form_id":57078,"form_name":"Homepage - Footer","custom":[{"value":"Sandra","id":"field_1","label":"First Name"},{"value":"Coll","id":"field_7","label":"Last Name"},{"value":"I am reaching out to schedule a consultation meeting regarding potential litigation against the Harbor View Knoll HOA in Newport Beach.  I am an HOA Board member.  On September 20, 2020 four consecutive condo units - including my home- simultaneously experienced a blockage of the main HOA sewage pipe causing the toilets to overflow.  The HOA contacted a plumbing subcontractor (C&R Plumbing) who inserted a snaking device to assess the damage.  C&R went an additional 100' beyond the obstruction site causing the snaking device to get stuck in a pipe underneath my bathroom sink.  The next day, C&R unsuccessfully attempted to remove the snaking devise.  On September 22, the HOA sent an independent plumbing subcontractor (leCourt Plumbing) to attempt removal of the snaking device but they were also unsuccessful.  LeCourt confirmed to the HOA in writing that C&R caused additional damage and the only way to remove the snaking device within the pipe is to demolish the flooring in my bathroom, cut open the slab concrete to access the HOA pipes, cut out the pipes to remove the snake device, add new pipes, add concrete to close the slab hole, and install new flooring and baseboards.  \r\n\r\nMy homeowners insurance carrier, State Farm, has informed me that they will not cover any of the repair costs because my bathroom hardwood floors were not damaged during the initial obstruction.  However, in order to repair the plumbing obstruction my flooring will need to be removed and replaced.  \r\n\r\nI have expressed in writing to the HOA, Board, and HOA attorney the need to resolve this matter quickly and fairly.  The current obstruction has imposed restrictions on my water and toilet usage, and poses the risk of further damage.  The HOA attorney has admitted that their subcontractor, C&R, is at fault for causing damage to my unit.  However, she informed me that C&R will not take financial responsibility until they personally assess the damage.  To do this, they need to break my floors.  The HOA agreed to pay for the plumbing repairs, pipes, and pouring concrete to cover the hole.  They will not take financial responsibility for demolishing and installing new flooring and all materials associated with it.  They expect me to file a demand letter directly to C&R Plumbing at my expense.  \r\n\r\nIt is my position that the HOA has negligently damaged my property while attempting to repair a problem in an area unrelated to my home.  Because C&R Plumbing was hired and approved by the HOA for the repairs, both have culpability in damaging my unit.  I should not have to pay out of pocket for repairs to my unit as a result of their negligence.  To resolve this matter, I have estimated the total cost I would need to pay for demolition, materials, and new tile installation is around $2,500.00\r\n\r\nI would like to meet with you at your earliest convenience to discuss this case.  Specifically, I would like to know what claims I can bring forth against the HOA, what defenses it may invoke, the strengths and weaknesses of my case, and all damages I can recover from the HOA.  I would like your professional opinion on whether the HOA is fully, financially responsible.  I look forward to hearing from you\r\n\r\nThank you,\r\nSandra Coll","id":"field_4","label":"Message"},{"value":["I have read and agree to the disclaimer at the bottom of the page"],"id":"field_5","label":"Agree","labels":["I have read and agree to the disclaimer at the bottom of the page"]}]},"legs":[]}