{"body":"Folks,\r\n\r\nAs you know, TEAM NAME HERE recently logged a \"fire\" in the **{{ resource_id|client_name }}** case:  \r\n\r\n>*Date*: {{ date }}\r\n\r\n>*Type*: {{ fire_type }}\r\n\r\n>*Description*: {{ description }}\r\n\r\nFortunately, TEAM NAME HERE has resolved the fire, the details of which are as follows:\r\n\r\n>*Resolution Details*: {{ resolution }}\r\n \r\nGood work TEAM NAME HERE. \r\n\r\n\u2014\tE."}