{"id":1071868593,"sid":"2c75e9986c69","account_id":127250,"name":null,"cnam":null,"search":null,"referrer":null,"location":null,"source":"Google AdWords - HOA (Orange County)","source_id":626534,"source_sid":"TSOF6FC2D2594D22C52C7F22FA76C7AEAFAB04CFB6B2B3CB90A42E3C9E500A35E9B","tgid":3481997,"likelihood":null,"duration":0,"direction":"form","talk_time":0,"ring_time":0,"hold_time":0,"wait_time":0,"parent_id":null,"email":"jejackso@estee.com","street":null,"city":"Fremont","state":"CA","country":"United States","postal_code":"94555","called_at":"2020-11-20 07:38 PM -08:00","unix_time":1605929933,"tracking_number_id":877307,"tracking_number_sid":"TPNC3C4B23C348AEC2EE54EFD301979CD2E69EDB13D8CC47D0789E689FA196DB56B3E00B2504F5C92A6","tracking_number":"+19495061334","tracking_label":"HOA - Orange County","dial_status":"completed","is_new_caller":true,"indexed_at":1605929933.54695606231689453125,"inbound_rate_center":{"country":"US","prefix":"1","tollfree":false},"caller_number_split":["1","917","288","9309"],"contact_number":"+19172889309","excluded":false,"redacted":false,"tracking_number_format":"(949) 506-1334","caller_number_format":"(917) 288-9309","alternative_number":"9172889309","caller_number_complete":"+19172889309","caller_number_bare":"9172889309","tracking_number_bare":"9495061334","caller_number":"+19172889309","visitor":false,"call_path":[],"left_talk_time":0,"right_talk_time":0,"transfers":[],"call_status":"completed","status":"completed","spotted":[],"callbacks":[],"emails":[],"day":"Friday","month":"November","hour":"07PM","ga":{"cid":"127250.1071868593"},"tag_list":[],"notes":null,"latitude":37.5510000000000019326762412674725055694580078125,"longitude":-122.078000000000002955857780762016773223876953125,"extended_lookup_on":true,"form":{"number_to_call":"log-call-no-answer-aecfae046a4b0ce5","customer_number_to_dial":"+19172889309","name":null,"email":"jejackso@estee.com","trackback_id":"5fb888920001f1121f5758b3","form_id":73253,"form_name":"HOA Disputes - Footer (FL)","custom":[{"value":"Jenne","id":"field_1","label":"First Name"},{"value":"Jackson","id":"field_7","label":"Last Name"},{"value":"I recently purchased a unit in February of 2020. Most recently (October 2020) I found a mice in the unit and I immediately contacted a pest control company to come out and resolve the issue.  Upon inspection, the pest control company determined that there is an infestation in the building.  I have contacted the HOA several times (see emails attached) who has denied having an infestation issue.  On 11\/18\/2020, while changing a light fixture in the master bath of the unit, the electrician and the Terminix representative uncovered that there is a split PBC pipe in the ceiling of my building and there are rat droppings that covered the entire ceiling.  The representative immediately determined that this issue is a significant health risk and has been up in the ceiling for a long time. The entire ceiling will need to be cut to clean up and disinfect properly.  The HOA knew there was a rodent issue, and they have covered it up.  They had a company come in and spray and patch some external holes but they never did further work to safely clean out rat droppings that are in the ceilings or walls.  There are many elderly people living there that are breathing in the smells coming out of the vents. \r\n \r\nI have confirmed with many neighbors that there is a complete infestation in their units.  I really would like to have a health inspector come out to investigate.  It just isn\u2019t right and the HOA doesn\u2019t want to take the proper steps to clean up the remanence of  the prior infestation so those droppings are just sitting in people\u2019s ceiling and vents. I would like to file suit against the HOA for gross negligence. I believe that my father\u2019s who recently recently passed, health condition was exasperated by the fact that he was breathing in smells from droppings that were never cleaned up in the ceiling and passing through AC vents.","id":"field_4","label":"Message"},{"value":["I have read and agree to the disclaimer at the bottom of the page"],"id":"field_5","label":"Agree","labels":["I have read and agree to the disclaimer at the bottom of the page"]}]},"legs":[]}