{"to":"[\"Team:VALKYRIE\",\"Team:OVERWATCH\",\"User:Michael Kushner\",\"User:Paul Deese\"]","body":"Folks,\r\n\r\nAs you know, TEAM NAME HERE recently logged a \"fire\" in the **{{ resource_id|client_name }}** case:  \r\n\r\n>*Date: {{ date }}*\r\n\r\n>*Type: {{ fire_type }}*\r\n\r\n>*Description: {{ description }}*\r\n\r\nFortunately, TEAM NAME HERE has resolved the fire, the details of which are as follows:\r\n\r\n>*Resolution Details: {{ resolution }}*\r\n \r\nGood work TEAM NAME HERE. \r\n\r\n\u2014\tE."}