{"id":869582429,"sid":"60d1f00abbe2","account_id":127250,"name":"Paganophoto Mik","cnam":"Paganophoto Mik","search":"(not provided)","referrer":"https:\/\/www.google.com\/","location":"https:\/\/www.kushnercarlson.com\/florida\/?gclid=CjwKCAjwkun1BRAIEiwA2mJRWRHZlzZBLN8FIwnGHDMc2aDJC19l0OEiIFOlZQzIHnTMP38ZaeuV5BoCljQQAvD_BwE","source":"Google AdWords - HOA (Orange County)","source_id":626534,"source_sid":"TSOF6FC2D2594D22C52C7F22FA76C7AEAFAB04CFB6B2B3CB90A42E3C9E500A35E9B","tgid":3055508,"likelihood":100,"duration":0,"direction":"form","talk_time":0,"ring_time":0,"hold_time":0,"wait_time":0,"parent_id":null,"email":"mikeandgayle@yahoo.com","street":null,"city":"Vineland","state":"NJ","country":null,"postal_code":"08360","called_at":"2020-05-12 07:49 AM -07:00","unix_time":1589294949,"tracking_number_id":877307,"tracking_number_sid":"TPNC3C4B23C348AEC2EE54EFD301979CD2E69EDB13D8CC47D0789E689FA196DB56B3E00B2504F5C92A6","tracking_number":"+19495061334","tracking_label":"HOA - Orange County","dial_status":"completed","is_new_caller":true,"indexed_at":1589294950.0614569187164306640625,"last_location":"https:\/\/www.kushnercarlson.com\/florida\/?gclid=CjwKCAjwkun1BRAIEiwA2mJRWRHZlzZBLN8FIwnGHDMc2aDJC19l0OEiIFOlZQzIHnTMP38ZaeuV5BoCljQQAvD_BwE","inbound_rate_center":{"country":"US","prefix":"1","tollfree":false},"caller_number_split":["1","856","297","7675"],"contact_number":"+18562977675","excluded":false,"redacted":false,"tracking_number_format":"(949) 506-1334","caller_number_format":"(856) 297-7675","alternative_number":"8562977675","caller_number_complete":"+18562977675","caller_number_bare":"8562977675","tracking_number_bare":"9495061334","caller_number":"+18562977675","visitor":true,"call_path":[],"left_talk_time":0,"right_talk_time":0,"transfers":[],"call_status":"completed","status":"completed","spotted":[],"callbacks":[],"emails":[],"webvisit":{"score":100,"keywords":"(not provided)","referrer_host":"www.google.com","referrer_path":"\/","location_host":"www.kushnercarlson.com","location_path":"\/florida\/","browser":"Chrome","device":"Windows","mobile":"desktop"},"day":"Tuesday","month":"May","hour":"07AM","ga":{"utmz":null,"utma":null,"utmb":null,"utmc":null,"medium":null,"campaign":null,"cid":"GA1.2.261635591.1589293194","gclid":"CjwKCAjwkun1BRAIEiwA2mJRWRHZlzZBLN8FIwnGHDMc2aDJC19l0OEiIFOlZQzIHnTMP38ZaeuV5BoCljQQAvD_BwE","gclsrc":null},"visitor_ip":"2603:9000:bc01:963e:4963:db9c:7656:4715","tag_list":[],"notes":null,"latitude":null,"longitude":null,"extended_lookup_on":true,"form":{"number_to_call":"log-call-no-answer-c0e5e98db9c497ad","customer_number_to_dial":"+18562977675","name":null,"email":"mikeandgayle@yahoo.com","trackback_id":"5ebab0860001f11219409aec","form_id":73253,"form_name":"HOA Disputes - Footer (FL)","custom":[{"value":"Mike and Gayle","id":"field_1","label":"First Name"},{"value":"Pagano","id":"field_7","label":"Last Name"},{"value":"We moved into Watersong resort community 2 years ago, since then, we've dealt with many HOA related issues.  To summarize briefly: 1) board does not hold at least 1\/4ly public meetings as required by Covenants (and poor communication is a recurrent problem); 2) Board is still controlled by builder, and current board president has told us that 'we're lucky they let us live here' (Covenants do not prohibit full time residents, and there are about 35 full time families here out of 219 homes); 3) the only homeowner rep on the board is refusing to communicate with us (as far as we can tell, it's just because we don't always agree w\/his opinions and lack of communication, but we've always been professional about  our disagreements); 4) trespassing by short term guests and their pets is a frequent problem.  We've brought this up to our management company (was Melrose, now it's Access), but they never respond; 5) some homes allow partying guests all night - HOA does not enforce any quite times or guest rules; 6) some homes have been allowed to fall into disrepair (ie: fascia and soffits falling off, cracked exterior walls with faded paint, roofs in need of cleaning), and not sure if any actions have been taken since there's been no communication about this (despite Mike being on the Fining Committee); 7) Cars are allowed to block sidewalks in violation of parking policy and florida law (some homes have small driveways and allow many guests); 8) a few larger rental homes have repeat problems with overflowing trash that go unaddressed; 9) Lawn and tree care is supposed to be provided by a contractor (Capital Land).  However, they do not care for lawns (many are nothing but weeds, but Covenants require St. Augustine grass), and do not trim tress as often as needed.  The HOA does not have a contract with Capital Land so there is no performance requirements specified, despite them being a >$200,000 budget item.\r\n\r\nSorry for such a long list, but this has been festering until we've reached a breaking point and are looking at selling to get away from this poorly run resort.\r\n\r\nWe have contacted our board rep (when he was allowing us to do so) as well as the management companies to advise them of problems and concerns, but most go unaddressed and unanswered.  Most recently, we (and several other full time residents) noticed and reported to DPBR several homes that were allowing short term rentals in violation of the governor's order.  The homeowner rep on the board made a big stink about this on the owners' private facebook group, saying he would never do something like that - his cavalier attitude towards the concerns and safety of the full time residents was the final straw for us.\r\n\r\nLet us know if you think there's anything that can be done here, or if we're better just cutting our losses in favor of a more resident friendly location.\r\n\r\nThanks!\r\nMike and Gayle","id":"field_4","label":"Message"},{"value":["1:00pm"],"id":"field_8","label":"Best Time to Call","labels":["1:00pm"]},{"value":["I have read and agree to the disclaimer at the bottom of the page"],"id":"field_5","label":"Agree","labels":["I have read and agree to the disclaimer at the bottom of the page"]}]},"legs":[]}