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The property is 3 years old and our family was one of the first to purchase our townhome. I was asked by the developers to become the president and was voted in accordingly with 2 other members in the neighborhood by default during our annual meeting in the summer of  2018. Our property only has #11 units which include a single-family home in the middle. The first management firm agreed to manage our property as a favor to the builders. As the president, I tried on multiple occasions to have the board members to agree for a meeting for a realistic budget and they declined. In the summer of 2018, the management firm quit once I continued to question them about the property not being maintained and not receiving the annual notice for 2019.  The other board members wanted to self-managed and I disagreed to move forward without proper advisory from an HOA management firm and attorney, as our current bylaws are not all fitted for our property as well as the collecting of dues, were not accurately collected. One of the board members, Deborah Valle, sent letters with false information about me and continued after a cease to desist letter was provided to her from the HOA attorney. Thereafter, I had to trespass her as well as others of the same race from putting letters on my door, coming to my property, threats verbally with unwanted phone call\\/texts. Her complaints were only to me and the other black neighbor which were not against the bylaws. The new management firm that we were trying to hire advised her of the same, and the attorney but she continued. The management firm decided not to take us as a client due to her risk and sending over 200 emails within a week mostly during the middle of the night 2-5 a.m. in the morning. We later found that she has a criminal history of assault and drug charges. I was 7-9 months pregnant during the harassment and set a meeting for a new board so the community could move forward. Now, her neighbor is president by default because we do not have enough people that would volunteer to be on the board---she is harassing me through the new president. He hired a new management firm that has not viewed the property nor our bylaws until I called with advising that our parking is not improper and advised them of the discriminatory history. The new management firm admitted they sent the notices out directly from the president with no knowledge that he did not speak to the rest of the board members, they have not inspected our property - although the letter stated an inspection had taken place and confirmed our parking was not a violation. I requested all violations and not all homeowners that park on the easement to the county by the road were cited for the same alleged violation. The new board is fully aware of the disgusting emails and actions of the prior board member as they were copied on the emails and responded. I\'ve responded in writing to our false violations today, May 11, 2020 and have asked for a letter in writing with additional demands of the plan to get the property cleaned up accordingly to bylaws etc. Please help me.\",\"id\":\"field_4\",\"label\":\"Message\"},{\"value\":[\"10:00am\"],\"id\":\"field_8\",\"label\":\"Best Time to Call\",\"labels\":[\"10:00am\"]},{\"value\":[\"I have read and agree to the disclaimer at the bottom of the page\"],\"id\":\"field_5\",\"label\":\"Agree\",\"labels\":[\"I have read and agree to the disclaimer at the bottom of the page\"]}]},\"legs\":[]}', '2020-05-11 10:18:23', '2020-05-11 10:28:23');
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('6c0135c0-c88e-11ea-8d7b-7d90a5c02502', 'log-call-no-answer-7fa94bc10f0886d7', '(954) 854-3329', 'John Rosco', 'Google AdWords - HOA (Orange County)', NULL, NULL, '/can-you-take-an-association-to-court/', 'Chrome', 'Windows', 0, 0, 0, 'no-answer', 'completed', 'completed', NULL, NULL, NULL, 'update-call', '{\"id\":933136905,\"sid\":\"log-call-no-answer-7fa94bc10f0886d7\",\"account_id\":127250,\"name\":\"John Rosco\",\"cnam\":\"John Rosco\",\"search\":\"(not provided)\",\"referrer\":\"https:\\/\\/www.google.com\\/\",\"location\":\"https:\\/\\/www.kushnercarlson.com\\/can-you-take-an-association-to-court\\/?loc=tampa&type=post&gclid=CjwKCAjwmMX4BRAAEiwA-zM4Jsjc_oYh9JNSsCruxueaWTxMWv0s9adqS7MVr2YnIHTQ78Bi6-sD6BoCj-AQAvD_BwE\",\"source\":\"Google AdWords - HOA (Orange County)\",\"source_id\":626534,\"source_sid\":\"TSOF6FC2D2594D22C52C7F22FA76C7AEAFAB04CFB6B2B3CB90A42E3C9E500A35E9B\",\"tgid\":3055508,\"likelihood\":100,\"duration\":0,\"direction\":\"form\",\"talk_time\":0,\"ring_time\":0,\"hold_time\":0,\"wait_time\":0,\"parent_id\":null,\"email\":\"kerimby@aol.com\",\"street\":null,\"city\":null,\"state\":null,\"country\":null,\"postal_code\":\"33301\",\"called_at\":\"2020-07-17 05:34 PM -07:00\",\"unix_time\":1595032459,\"tracking_number_id\":877307,\"tracking_number_sid\":\"TPNC3C4B23C348AEC2EE54EFD301979CD2E69EDB13D8CC47D0789E689FA196DB56B3E00B2504F5C92A6\",\"tracking_number\":\"+19495061334\",\"tracking_label\":\"HOA - Orange County\",\"dial_status\":\"no-answer\",\"is_new_caller\":true,\"indexed_at\":1595033059.2465307712554931640625,\"last_location\":\"https:\\/\\/www.kushnercarlson.com\\/can-you-take-an-association-to-court\\/?loc=tampa&type=post&gclid=CjwKCAjwmMX4BRAAEiwA-zM4Jsjc_oYh9JNSsCruxueaWTxMWv0s9adqS7MVr2YnIHTQ78Bi6-sD6BoCj-AQAvD_BwE\",\"inbound_rate_center\":{\"country\":\"US\",\"prefix\":\"1\",\"tollfree\":false},\"caller_number_split\":[\"1\",\"954\",\"854\",\"3329\"],\"contact_number\":\"+19548543329\",\"excluded\":false,\"redacted\":false,\"tracking_number_format\":\"(949) 506-1334\",\"caller_number_format\":\"(954) 854-3329\",\"alternative_number\":\"9548543329\",\"caller_number_complete\":\"+19548543329\",\"caller_number_bare\":\"9548543329\",\"tracking_number_bare\":\"9495061334\",\"caller_number\":\"+19548543329\",\"visitor\":true,\"call_path\":[{\"route_name\":\"Facebook Offline Conversion\",\"route_id\":\"79377\",\"route_type\":\"RoutingRule\",\"started_at\":\"2020-07-17T17:36:20Z\"}],\"left_talk_time\":0,\"right_talk_time\":0,\"transfers\":[],\"call_status\":\"completed\",\"status\":\"completed\",\"spotted\":[],\"callbacks\":[],\"emails\":[],\"webvisit\":{\"score\":100,\"keywords\":\"(not provided)\",\"referrer_host\":\"www.google.com\",\"referrer_path\":\"\\/\",\"location_host\":\"www.kushnercarlson.com\",\"location_path\":\"\\/can-you-take-an-association-to-court\\/\",\"browser\":\"Chrome\",\"device\":\"Windows\",\"mobile\":\"desktop\"},\"day\":\"Friday\",\"month\":\"July\",\"hour\":\"05PM\",\"ga\":{\"utmz\":null,\"utma\":null,\"utmb\":null,\"utmc\":null,\"medium\":null,\"campaign\":null,\"cid\":\"GA1.2.1112156011.1595030853\",\"gclid\":\"CjwKCAjwmMX4BRAAEiwA-zM4Jsjc_oYh9JNSsCruxueaWTxMWv0s9adqS7MVr2YnIHTQ78Bi6-sD6BoCj-AQAvD_BwE\",\"gclsrc\":null},\"visitor_ip\":\"2603:9000:c604:9e29:f530:a5e1:ac5c:ddf9\",\"tag_list\":[],\"notes\":null,\"latitude\":26.12049999999999982946974341757595539093017578125,\"longitude\":-80.1424999999999982946974341757595539093017578125,\"extended_lookup_on\":true,\"form\":{\"number_to_call\":\"log-call-no-answer-5432fc4351f4e130\",\"customer_number_to_dial\":\"+19548543329\",\"name\":null,\"email\":\"kerimby@aol.com\",\"trackback_id\":\"5f123d3a0001f1129cfc639d\",\"form_id\":73253,\"form_name\":\"HOA Disputes - Footer (FL)\",\"custom\":[{\"value\":\"Kimberly\",\"id\":\"field_1\",\"label\":\"First Name\"},{\"value\":\"Rosco\",\"id\":\"field_7\",\"label\":\"Last Name\"},{\"value\":\"Classic Case of \\\"Quid-per-Quo\\\"; 1-year lease with Raintree Condo governed by the Manatee Rivertree HOA Inc.\\r\\nMultiple Incidents from the onset of the lease (Aug. 1st, 2019) of Discriminatory Harassment, Stalking, Threatening, Defamation of Character, Intimidation, Allegations of violating HOA by law\'s, and now as of 2 days ago, my Guest\'s car was towed (to my knowledge unlawfully.)  I called the Landlord to let her know my guest\'s car was towed and she expressed she was unaware of this and did not seem concerned whatsoever. She has been grossly negligent overall as she never made any effort to rectify any of the ongoing harassment, even after making her aware of it various times and letting her know, as early as 2 weeks into my lease, that I didn\'t feel safe or comfortable whatsoever here. She offered no solution or recourse, and if anything, sided with the one HOA Board Member that has been harassing me this entire year. Shes accused me of violating the HOA rules & regulations with false allegations of  smoking in the apartment, having an unauthorized guest  (that exceeded the 30-day consecutive overnight limit for visitors due to the \\\"Shelter in Place Order\\\") etc. which at the end of April resulted in a DEMAND letter being sent certified mail from the Landlord and the HOA\'s Attorney.  The DEMAND was for my guest to vacate the premises within 7 days or a lawsuit would be filed. We coincidentally were leaving anyway and left for 6 weeks. Returned back to the condo about a month ago. There haven\'t been any issues until a few days ago with another harassment incident and then, the towing of my guests car. My lease is up 7\\/31\\/2020 and yet the Landlord is threatening me saying that even though I complied the DEMAND within the 7 day timeframe back in April, since the \\\"offense\\\" of this unauthorized guest is now not in compliance (I explained I do not feel safe or comfortable here and he is helping me to move.) She said she could make an \\\"exception\\\" and let him help me with moving, etc. but that his car couldn\'t be parked here and that he is not allowed anywhere other than the service elevator and my apartment. I told her that was ridiculous and she responded with \\\"your lease is now subject to termination  without further warning and without your being able to cure the noncompliance.\\\" I just want to know what to do to protect myself, my guest, and his property and I\'m not sure what I or my guest can do to fight the (unauthorized) tow and get reimbursed for the $200+ it cost to get it back. Any advice?\",\"id\":\"field_4\",\"label\":\"Message\"},{\"value\":[\"10:30am\"],\"id\":\"field_8\",\"label\":\"Best Time to Call\",\"labels\":[\"10:30am\"]},{\"value\":[\"I have read and agree to the disclaimer at the bottom of the page\"],\"id\":\"field_5\",\"label\":\"Agree\",\"labels\":[\"I have read and agree to the disclaimer at the bottom of the page\"]}]},\"legs\":[]}', '2020-07-17 17:34:21', '2020-07-17 17:44:20'),
('6c097a60-1fc4-11eb-be90-9522bded4b72', 'log-call-no-answer-80cecadd0821e099', '(446) 866-6600', NULL, 'Google AdWords - HOA (Orange County)', NULL, NULL, '', '', '', 0, 0, 0, 'no-answer', 'completed', 'completed', NULL, NULL, NULL, 'update-call', '{\"id\":1055811938,\"sid\":\"log-call-no-answer-80cecadd0821e099\",\"account_id\":127250,\"name\":null,\"cnam\":null,\"search\":null,\"referrer\":null,\"location\":null,\"source\":\"Google AdWords - HOA (Orange County)\",\"source_id\":626534,\"source_sid\":\"TSOF6FC2D2594D22C52C7F22FA76C7AEAFAB04CFB6B2B3CB90A42E3C9E500A35E9B\",\"tgid\":3481997,\"likelihood\":null,\"duration\":0,\"direction\":\"form\",\"talk_time\":0,\"ring_time\":0,\"hold_time\":0,\"wait_time\":0,\"parent_id\":null,\"email\":\"rogerschneider@hotmail.ch\",\"street\":null,\"city\":null,\"state\":null,\"country\":null,\"postal_code\":null,\"called_at\":\"2020-11-05 04:10 PM -08:00\",\"unix_time\":1604621403,\"tracking_number_id\":877307,\"tracking_number_sid\":\"TPNC3C4B23C348AEC2EE54EFD301979CD2E69EDB13D8CC47D0789E689FA196DB56B3E00B2504F5C92A6\",\"tracking_number\":\"+19495061334\",\"tracking_label\":\"HOA - Orange County\",\"dial_status\":\"no-answer\",\"is_new_caller\":true,\"indexed_at\":1604622003.4014842510223388671875,\"inbound_rate_center\":{\"country\":\"US\",\"prefix\":\"1\",\"tollfree\":false},\"caller_number_split\":[\"1\",\"446\",\"866\",\"6600\"],\"contact_number\":\"+14468666600\",\"excluded\":false,\"redacted\":false,\"tracking_number_format\":\"(949) 506-1334\",\"caller_number_format\":\"(446) 866-6600\",\"alternative_number\":\"4468666600\",\"caller_number_complete\":\"+14468666600\",\"caller_number_bare\":\"4468666600\",\"tracking_number_bare\":\"9495061334\",\"caller_number\":\"+14468666600\",\"visitor\":false,\"call_path\":[{\"route_name\":\"Facebook Offline Conversion\",\"route_id\":\"79377\",\"route_type\":\"RoutingRule\",\"started_at\":\"2020-11-05T16:12:03Z\"}],\"left_talk_time\":0,\"right_talk_time\":0,\"transfers\":[],\"call_status\":\"completed\",\"status\":\"completed\",\"spotted\":[],\"callbacks\":[],\"emails\":[],\"day\":\"Thursday\",\"month\":\"November\",\"hour\":\"04PM\",\"ga\":{\"cid\":\"127250.1055811938\"},\"tag_list\":[],\"notes\":null,\"latitude\":null,\"longitude\":null,\"extended_lookup_on\":true,\"form\":{\"number_to_call\":\"log-call-no-answer-f601200c512b06d8\",\"customer_number_to_dial\":\"+14468666600\",\"name\":null,\"email\":\"rogerschneider@hotmail.ch\",\"trackback_id\":\"trackback-127250.1604621403.2692401\",\"form_id\":57510,\"form_name\":\"Business Lawyer - Footer\",\"custom\":[{\"value\":\"Henrytob\",\"id\":\"field_1\",\"label\":\"First Name\"},{\"value\":\"Henrytob\",\"id\":\"field_7\",\"label\":\"Last Name\"},{\"value\":\"Need some more money? Robot will earn them really fast. \\r\\nLink - https:\\/\\/goo-gl.ru.com\\/3EQ\",\"id\":\"field_4\",\"label\":\"Message\"},{\"value\":[\"4:30pm\"],\"id\":\"field_8\",\"label\":\"Best Time to Call\",\"labels\":[\"4:30pm\"]},{\"value\":[\"I have read and agree to the disclaimer at the bottom of the page\"],\"id\":\"field_5\",\"label\":\"Agree\",\"labels\":[\"I have read and agree to the disclaimer at the bottom of the page\"]}]},\"legs\":[]}', '2020-11-05 16:10:05', '2020-11-05 16:20:04'),
('6c0ed580-3868-11eb-ae3b-d70b8bfd24c0', 'log-call-no-answer-48179b1cd903af5c', '(305) 497-0950', 'Matthew Matthew', 'Google AdWords - HOA (Orange County)', NULL, 'KS', '/services/hoa-disputes-miami/', 'Chrome', 'Windows', 0, 0, 0, 'no-answer', 'completed', 'completed', NULL, NULL, NULL, 'update-call', '{\"id\":1085939586,\"sid\":\"log-call-no-answer-48179b1cd903af5c\",\"account_id\":127250,\"name\":\"Matthew Matthew\",\"cnam\":\"Matthew Matthew\",\"search\":\"(not provided)\",\"referrer\":\"https:\\/\\/www.google.com\\/\",\"location\":\"https:\\/\\/www.lscarlsonlaw.com\\/services\\/hoa-disputes-miami\\/?gclid=CjwKCAiAwrf-BRA9EiwAUWwKXgNNX-3rw3fiXsU_6y3559_xw_cEVeEP4SiMqxaJV_tG73UGKEllQRoCV8kQAvD_BwE\",\"source\":\"Google AdWords - HOA (Orange County)\",\"source_id\":626534,\"source_sid\":\"TSOF6FC2D2594D22C52C7F22FA76C7AEAFAB04CFB6B2B3CB90A42E3C9E500A35E9B\",\"tgid\":3481997,\"likelihood\":100,\"duration\":0,\"direction\":\"form\",\"talk_time\":0,\"ring_time\":0,\"hold_time\":0,\"wait_time\":0,\"parent_id\":null,\"email\":\"eusse0817@gmail.com\",\"street\":null,\"city\":null,\"state\":\"KS\",\"country\":\"United States\",\"postal_code\":\"67570\",\"called_at\":\"2020-12-07 12:44 AM -08:00\",\"unix_time\":1607330667,\"tracking_number_id\":877307,\"tracking_number_sid\":\"TPNC3C4B23C348AEC2EE54EFD301979CD2E69EDB13D8CC47D0789E689FA196DB56B3E00B2504F5C92A6\",\"tracking_number\":\"+19495061334\",\"tracking_label\":\"HOA - Orange County\",\"dial_status\":\"no-answer\",\"is_new_caller\":true,\"indexed_at\":1607331267.1750648021697998046875,\"last_location\":\"https:\\/\\/www.lscarlsonlaw.com\\/services\\/hoa-disputes-miami\\/?gclid=CjwKCAiAwrf-BRA9EiwAUWwKXgNNX-3rw3fiXsU_6y3559_xw_cEVeEP4SiMqxaJV_tG73UGKEllQRoCV8kQAvD_BwE\",\"inbound_rate_center\":{\"country\":\"US\",\"prefix\":\"1\",\"tollfree\":false},\"caller_number_split\":[\"1\",\"305\",\"497\",\"0950\"],\"contact_number\":\"+13054970950\",\"excluded\":false,\"redacted\":false,\"tracking_number_format\":\"(949) 506-1334\",\"caller_number_format\":\"(305) 497-0950\",\"alternative_number\":\"3054970950\",\"caller_number_complete\":\"+13054970950\",\"caller_number_bare\":\"3054970950\",\"tracking_number_bare\":\"9495061334\",\"caller_number\":\"+13054970950\",\"visitor\":true,\"call_path\":[{\"route_name\":\"Facebook Offline Conversion\",\"route_id\":\"79377\",\"route_type\":\"RoutingRule\",\"started_at\":\"2020-12-07T00:46:28Z\"}],\"left_talk_time\":0,\"right_talk_time\":0,\"transfers\":[],\"call_status\":\"completed\",\"status\":\"completed\",\"spotted\":[],\"callbacks\":[],\"emails\":[],\"webvisit\":{\"score\":100,\"keywords\":\"(not provided)\",\"referrer_host\":\"www.google.com\",\"referrer_path\":\"\\/\",\"location_host\":\"www.lscarlsonlaw.com\",\"location_path\":\"\\/services\\/hoa-disputes-miami\\/\",\"browser\":\"Chrome\",\"device\":\"Windows\",\"mobile\":\"desktop\"},\"day\":\"Monday\",\"month\":\"December\",\"hour\":\"12AM\",\"ga\":{\"utmz\":null,\"utma\":null,\"utmb\":null,\"utmc\":null,\"medium\":null,\"campaign\":null,\"cid\":\"127250.1085939586\",\"gclid\":\"CjwKCAiAwrf-BRA9EiwAUWwKXgNNX-3rw3fiXsU_6y3559_xw_cEVeEP4SiMqxaJV_tG73UGKEllQRoCV8kQAvD_BwE\",\"gclsrc\":null},\"visitor_ip\":\"70.230.12.144\",\"tag_list\":[],\"notes\":null,\"latitude\":37.75099999999999766941982670687139034271240234375,\"longitude\":-97.8220000000000027284841053187847137451171875,\"extended_lookup_on\":true,\"form\":{\"number_to_call\":\"log-call-no-answer-809711b11ac051e0\",\"customer_number_to_dial\":\"+13054970950\",\"name\":null,\"email\":\"eusse0817@gmail.com\",\"trackback_id\":\"5fcde8d40001f11218da0dcf\",\"form_id\":73253,\"form_name\":\"HOA Disputes - Footer (FL)\",\"custom\":[{\"value\":\"Matthew\",\"id\":\"field_1\",\"label\":\"First Name\"},{\"value\":\"Eusse\",\"id\":\"field_7\",\"label\":\"Last Name\"},{\"value\":\"1) Covenant dictating maintenance of tree in front yard clearly states that they are responsible. They continue to refuse to fix the tree that is falling over.\\r\\n\\r\\n2) The front gate closed on top of my Wife\'s car when exiting. The association is trying to say it was user error. (video available) I have evidence of the gate constantly malfunctioning. Not able to duplicate event of gate closing atop of car based on disingenuous position of HOA. Sent certified letter with estimate, they came back with user error. When asked to explicitly state if they refuse the liability of damages or to accept the liability of damages...they wont give a straight answer, only say that they did not find a malfunction with the gate and suggest user error.\\r\\n\\r\\n3)  Put in speed bumps (sharp incline, insane frequency (suspect they put it near board members homes to help kids play in street) and will not comment when questioned if they adhere to standards. Also can be referenced as improper use of traffic calming devices based on Florida DOT document. Misuse of funds given the improper use, frequency and proximity to each other. No cooperation from HOA when questioned.\",\"id\":\"field_4\",\"label\":\"Message\"},{\"value\":[\"1:00pm\"],\"id\":\"field_8\",\"label\":\"Best Time to Call\",\"labels\":[\"1:00pm\"]},{\"value\":[\"I have read and agree to the disclaimer at the bottom of the page\"],\"id\":\"field_5\",\"label\":\"Agree\",\"labels\":[\"I have read and agree to the disclaimer at the bottom of the page\"]}]},\"legs\":[]}', '2020-12-07 00:44:30', '2020-12-07 00:54:28'),
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('6d39e420-b014-11ea-b277-3fd017110b86', 'log-call-no-answer-ce982f7632b88afe', '(562) 537-6901', 'Theresa Carroll', 'Google AdWords - HOA (Orange County)', 'Long Beach', 'CA', '/services/hoa-disputes-los-angeles/', 'Safari', 'Macintosh', 0, 0, 0, 'no-answer', 'completed', 'completed', NULL, NULL, NULL, 'update-call', '{\"id\":901618893,\"sid\":\"log-call-no-answer-ce982f7632b88afe\",\"account_id\":127250,\"name\":\"Theresa Carroll\",\"cnam\":\"Theresa Carroll\",\"search\":\"(not provided)\",\"referrer\":\"https:\\/\\/www.google.com\",\"location\":\"https:\\/\\/www.kushnercarlson.com\\/services\\/hoa-disputes-los-angeles\\/\",\"source\":\"Google AdWords - HOA (Orange County)\",\"source_id\":626534,\"source_sid\":\"TSOF6FC2D2594D22C52C7F22FA76C7AEAFAB04CFB6B2B3CB90A42E3C9E500A35E9B\",\"tgid\":3055508,\"likelihood\":100,\"duration\":0,\"direction\":\"form\",\"talk_time\":0,\"ring_time\":0,\"hold_time\":0,\"wait_time\":0,\"parent_id\":null,\"email\":\"theresajcarroll@gmail.com\",\"street\":null,\"city\":\"Long Beach\",\"state\":\"CA\",\"country\":\"United States\",\"postal_code\":\"90807\",\"called_at\":\"2020-06-16 02:00 PM -07:00\",\"unix_time\":1592341234,\"tracking_number_id\":877307,\"tracking_number_sid\":\"TPNC3C4B23C348AEC2EE54EFD301979CD2E69EDB13D8CC47D0789E689FA196DB56B3E00B2504F5C92A6\",\"tracking_number\":\"+19495061334\",\"tracking_label\":\"HOA - Orange County\",\"dial_status\":\"no-answer\",\"is_new_caller\":true,\"indexed_at\":1592341834.2251398563385009765625,\"last_location\":\"https:\\/\\/www.kushnercarlson.com\\/services\\/hoa-disputes-los-angeles\\/\",\"inbound_rate_center\":{\"country\":\"US\",\"prefix\":\"1\",\"tollfree\":false},\"caller_number_split\":[\"1\",\"562\",\"537\",\"6901\"],\"contact_number\":\"+15625376901\",\"excluded\":false,\"redacted\":false,\"tracking_number_format\":\"(949) 506-1334\",\"caller_number_format\":\"(562) 537-6901\",\"alternative_number\":\"5625376901\",\"caller_number_complete\":\"+15625376901\",\"caller_number_bare\":\"5625376901\",\"tracking_number_bare\":\"9495061334\",\"caller_number\":\"+15625376901\",\"visitor\":true,\"call_path\":[{\"route_name\":\"Facebook Offline Conversion\",\"route_id\":\"79377\",\"route_type\":\"RoutingRule\",\"started_at\":\"2020-06-16T14:02:35Z\"}],\"left_talk_time\":0,\"right_talk_time\":0,\"transfers\":[],\"call_status\":\"completed\",\"status\":\"completed\",\"spotted\":[],\"callbacks\":[],\"emails\":[],\"webvisit\":{\"score\":100,\"keywords\":\"(not provided)\",\"referrer_host\":\"www.google.com\",\"referrer_path\":null,\"location_host\":\"www.kushnercarlson.com\",\"location_path\":\"\\/services\\/hoa-disputes-los-angeles\\/\",\"browser\":\"Safari\",\"device\":\"Macintosh\",\"mobile\":\"desktop\"},\"day\":\"Tuesday\",\"month\":\"June\",\"hour\":\"02PM\",\"ga\":{\"utmz\":null,\"utma\":null,\"utmb\":null,\"utmc\":null,\"medium\":null,\"campaign\":null,\"cid\":\"GA1.2.1145366378.1592340932\"},\"visitor_ip\":\"47.147.85.223\",\"tag_list\":[],\"notes\":null,\"latitude\":33.83149999999999835154085303656756877899169921875,\"longitude\":-118.18500000000000227373675443232059478759765625,\"extended_lookup_on\":true,\"form\":{\"number_to_call\":\"log-call-no-answer-afd90206ab189032\",\"customer_number_to_dial\":\"+15625376901\",\"name\":null,\"email\":\"theresajcarroll@gmail.com\",\"trackback_id\":\"5ee931c30001f1126ac175b5\",\"form_id\":31730,\"form_name\":\"HOA Disputes\",\"custom\":[{\"value\":\"THERESA\",\"id\":\"field_1\",\"label\":\"First Name\"},{\"value\":\"CARROLL, ESQ\",\"id\":\"field_6\",\"label\":\"Your Last Name\"},{\"value\":\"3 person board, so many issues, failure to comply with scheduling elections, failure to inform of results of a vote on whether to continue earthquake insurance, harassment of particular residents for minor violations of CC&Rs\",\"id\":\"field_4\",\"label\":\"Message\"},{\"value\":[\"I have read and agree to the disclaimer at the bottom of the page\"],\"id\":\"field_5\",\"label\":\"Agree\",\"labels\":[\"I have read and agree to the disclaimer at the bottom of the page\"]}]},\"legs\":[]}', '2020-06-16 14:00:36', '2020-06-16 14:10:35'),
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('6d64ad10-cbaf-11ea-8022-a5a674c21bb1', 'log-call-no-answer-06a3b0d03a3c715c', '(714) 383-7373', 'Dinh Ana', 'Google AdWords - HOA (Orange County)', 'Creekside', 'CA', '/services/hoa-disputes-orange-county/', 'Chrome', 'Macintosh', 0, 0, 0, 'no-answer', 'completed', 'completed', NULL, NULL, NULL, 'update-call', '{\"id\":936715608,\"sid\":\"log-call-no-answer-06a3b0d03a3c715c\",\"account_id\":127250,\"name\":\"Dinh Ana\",\"cnam\":\"Dinh Ana\",\"search\":\"(not provided)\",\"referrer\":\"https:\\/\\/www.google.com\\/\",\"location\":\"https:\\/\\/www.kushnercarlson.com\\/services\\/hoa-disputes-orange-county\\/\",\"source\":\"Google AdWords - HOA (Orange County)\",\"source_id\":626534,\"source_sid\":\"TSOF6FC2D2594D22C52C7F22FA76C7AEAFAB04CFB6B2B3CB90A42E3C9E500A35E9B\",\"tgid\":3055508,\"likelihood\":100,\"duration\":0,\"direction\":\"form\",\"talk_time\":0,\"ring_time\":0,\"hold_time\":0,\"wait_time\":0,\"parent_id\":null,\"email\":\"anadinh1@gmail.com\",\"street\":null,\"city\":\"Creekside\",\"state\":\"CA\",\"country\":\"United States\",\"postal_code\":\"92553\",\"called_at\":\"2020-07-21 05:08 PM -07:00\",\"unix_time\":1595376488,\"tracking_number_id\":877307,\"tracking_number_sid\":\"TPNC3C4B23C348AEC2EE54EFD301979CD2E69EDB13D8CC47D0789E689FA196DB56B3E00B2504F5C92A6\",\"tracking_number\":\"+19495061334\",\"tracking_label\":\"HOA - Orange County\",\"dial_status\":\"no-answer\",\"is_new_caller\":true,\"indexed_at\":1595377088.191112041473388671875,\"last_location\":\"https:\\/\\/www.kushnercarlson.com\\/services\\/hoa-disputes-orange-county\\/\",\"inbound_rate_center\":{\"country\":\"US\",\"prefix\":\"1\",\"tollfree\":false},\"caller_number_split\":[\"1\",\"714\",\"383\",\"7373\"],\"contact_number\":\"+17143837373\",\"excluded\":false,\"redacted\":false,\"tracking_number_format\":\"(949) 506-1334\",\"caller_number_format\":\"(714) 383-7373\",\"alternative_number\":\"7143837373\",\"caller_number_complete\":\"+17143837373\",\"caller_number_bare\":\"7143837373\",\"tracking_number_bare\":\"9495061334\",\"caller_number\":\"+17143837373\",\"visitor\":true,\"call_path\":[{\"route_name\":\"Facebook Offline Conversion\",\"route_id\":\"79377\",\"route_type\":\"RoutingRule\",\"started_at\":\"2020-07-21T17:10:09Z\"}],\"left_talk_time\":0,\"right_talk_time\":0,\"transfers\":[],\"call_status\":\"completed\",\"status\":\"completed\",\"spotted\":[],\"callbacks\":[],\"emails\":[],\"webvisit\":{\"score\":100,\"keywords\":\"(not provided)\",\"referrer_host\":\"www.google.com\",\"referrer_path\":\"\\/\",\"location_host\":\"www.kushnercarlson.com\",\"location_path\":\"\\/services\\/hoa-disputes-orange-county\\/\",\"browser\":\"Chrome\",\"device\":\"Macintosh\",\"mobile\":\"desktop\"},\"day\":\"Tuesday\",\"month\":\"July\",\"hour\":\"05PM\",\"ga\":{\"utmz\":null,\"utma\":null,\"utmb\":null,\"utmc\":null,\"medium\":null,\"campaign\":null,\"cid\":\"GA1.2.1425565639.1595234065\"},\"visitor_ip\":\"45.51.46.122\",\"tag_list\":[],\"notes\":null,\"latitude\":33.92240000000000321733750752173364162445068359375,\"longitude\":-117.2480000000000046611603465862572193145751953125,\"extended_lookup_on\":true,\"form\":{\"number_to_call\":\"log-call-no-answer-6ef7d3774e79ad67\",\"customer_number_to_dial\":\"+17143837373\",\"name\":null,\"email\":\"anadinh1@gmail.com\",\"trackback_id\":\"5f1556c20001f11214dfb056\",\"form_id\":31730,\"form_name\":\"HOA Disputes\",\"custom\":[{\"value\":\"Ana\",\"id\":\"field_1\",\"label\":\"First Name\"},{\"value\":\"Dinh\",\"id\":\"field_6\",\"label\":\"Your Last Name\"},{\"value\":\"I live in an HOA in Garden Grove  where every unit has pre-installed AC lines, but each owner is responsible for installing their own equipment. Most units have AC installed already, and since we have to stay at home all summer, I decided that now would be a good time to install mine. The installation goes well, until the very last step. The contractors run a nitrogen test through the lines before pumping the refrigerant through and find a \\\"massive leak.\\\" The next day, a quality control manager comes to find and repair the leak, but we have limited access because the lines run between the floor of my unit and the ceiling of my downstairs neighbor\'s unit. I tell my neighbor the situation and she refuses to allow us access to her home to find the leak and fix it. This was the beginning of May and A LOT of back and forth communication among many people has transpired, but this is where we are now:\\r\\n\\r\\nThe HOA sent me a letter stating that according to the CC&Rs, I am responsible for the maintenance, repair and replacement of AC equipment and other utilities, wherever located, which exclusively serve my unit. Therefore, I am responsible for the maintenance, repair and replacement of the AC lines that exclusively serve my unit and which are located between the floor of my unit and the ceiling of my neighbor\'s.\\r\\n\\r\\nThe CC&Rs also provide that I have a reciprocal easement over appurtenant residences for the purpose of, among other things, \\u201caccommodating authorized construction, reconstruction, repair, shifting, movement or natural settling of the Improvements or any other portion of the Project housing\\u201d my unit.\\r\\n\\r\\nFurthermore, the CC&Rs provide that I have right of entry to another unit for \\u201cthe purpose of performing required installations, alterations or repairs to the mechanical or electrical services\\u201d for my unit as long as I make the request for entry in advance and at a reasonable time convenient to my neighbor, and restore her unit to the same condition in which it existed immediately prior to such entry.\\r\\n\\r\\nHowever, beyond a courtesy notice to my neighbor informing her of the above CC&R provisions, the association asserts that they do not have the power or standing to enforce such easement and entry rights on my behalf because they belong to my unit and me as an owner.\\r\\n\\r\\nMy downstairs neighbor doesn\'t think she has to let me open up her ceiling to perform a repair for AC because it is an \\\"optional\\\" utility. She says she went to a lawyer already and they said that this repair is not \\\"required.\\\"\\r\\n\\r\\nI simply just want to be able repair my AC line. I thought that the HOA\'s duty was to enforce the CC&Rs but they are saying that they don\'t have the power to, so that\'s confusing. How can I as a homeowner enforce the CC&Rs against another homeowner? Please advise.\",\"id\":\"field_4\",\"label\":\"Message\"},{\"value\":[\"11:00am\"],\"id\":\"field_8\",\"label\":\"Best Time to Call\",\"labels\":[\"11:00am\"]},{\"value\":[\"I have read and agree to the disclaimer at the bottom of the page\"],\"id\":\"field_5\",\"label\":\"Agree\",\"labels\":[\"I have read and agree to the disclaimer at the bottom of the page\"]}]},\"legs\":[]}', '2020-07-21 17:08:10', '2020-07-21 17:18:08'),
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